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Factchat
 
In the factchat, you can discuss or chat with other users (synchronous communication). There is always only one factchat per platform.

Access the factchat
If there is no extra button in the main menu of the platform, you will find the factchat in the service "dialog" above the list of forums. If you access the factchat, a JavaApplet will be loaded. Please note the technical requirements below!

As soon as a user posts a message in the factchat, the entry is displayed in the latest changes. A click on the entry also opens the factchat.

Technical requirements:

You will require a java-enabled web browser in order to be able to access the factchat. Normally, there shouldn’t be any problems starting factchat. In case there are, please check your browser settings:

MS Internet Explorer Select „Internet Options” from the „Tools” menu of your browser. Then click on the “Advanced” tab. From the long list of options that follow, find the heading, “Microsoft VM”, and select “JIT compiler for virtual machine enabled.” Save the settings by clicking on “OK”. Then, close all Internet Explorer windows and restart the browser.
Netscape Communicator Select „Preferences” from the „Edit” menu of your browser. There, click the “Advanced” tab and select “Enable Java”. Save your new setting by clicking on “OK”. Subsequently, close all Netscape windows and restart the browser.
If there are still problems, please read through the information posted on our factchat customer platform at http://factchat.kundenplattform.com/118449.0

Login and nickname-color-selection
When you start the factchat, a Java applet opens, with a selection of chatrooms. If only one single chatroom is offered, the color selection appears immediately. As soon as you have selected a color, the chatroom opens, and you can start.

Chatting – writing messages
Now you find yourself in the „chat-mode”, in which you can post messages. To post, you must click anywhere within the grey region (input window). The text input cursor appears and you can then type in your text. Before you press the enter key, you have the possibility with the mouse to move and position your text area anywhere in the input window. To fix the position of your message in the input window and for the message to be displayed, you must press the enter key.

Orientation and clarity
 In order to distinguish between new and old messages, with the passing of time, you see that old messages become more and more pale and eventually disappear into the background. Therefore, the newest messages are the clearest. With the help of the zoomer (right under the input window), you can individually adjust how many messages should be displayed simultaneously in the input window.

You can find more information on our factchat customer platform: http://factchat.kundenplattform.com/115525.0

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Metainfo:
Autor: Astrid Holzhauser; Copyright: factline Webservices GmbH; Publiziert von: Toby Neal (tobiasneal)
factID: 109620.7 (...Archiv); Publiziert am 27 Mar. 2006 10:20
 
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struktur  >  English  >  Manuals  >  User Maunal  >  Functions, Services  
 
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